Common Questions
(traditional form - computer to computer, standards based, business data)
1. What is EDI?
Stage: Awareness Training
2. How does EDI differ from other forms of electronic
communication such as fax, electronic mail, electronic forms or
catalogues, or the World Wide Web?
Stage: Awareness Training
3. What are ANSI X12 , ANSI ASC X12, and DISA?
Stage: Awareness Training
4. What is EDIFACT?
Stage: Awareness Training
5. What are Translators?
Stage: Awareness Training
6. What is a VAN?
Stage: Awareness Training
7. What is Internet-based EDI?
Stage: Awareness Training
8. I know I have to do EDI. How should I go about it?
Stage: Awareness Training
Or in more specific versions:
- How do I get training in EDI?
Stage: Awareness Training
- How do I choose hardware for my EDI system?
Stage: Design
- How do I choose software for my EDI system?
Stage: Design
- How do I choose a network for my EDI system?
Stage: Design
- How do I install for my EDI system?
Stage: Implementation
- How do I test my EDI system?
Stage: Integration and Validation
9. My biggest customer is asking me to do EDI. What
should I do?
Stage: Awareness Training
10. What is a "trading partner agreement",
and what should I do about it?
Stage: Awareness Training
11. Where can I find trustworthy consultants to help?
Stage: Awareness Training
12. I'm being forced to do EDI by an important
customer. What can I do to transform that from a cost of business
to a way to improve my productivity?
Stage: Business Analysis
13. Why should I do EDI when other forms of
communication with my customer or supplier seems to work fine?
Stage: Business Analysis
14. How can I use EDI to get better service from my
suppliers?
Stage: Business Analysis
15. Why should I care about integrating EDI into other
applications such as order entry, MRP, or accounting?
Stage: Business Analysis
16. What aspects of network security should I worry
about?
Stage: Business Analysis
Stage: Requirements Analysis
17. How can I choose among different ways to implement
EDI, e.g. service bureau, stand-alone, integrated?
Stage: Design
18. Should I use the Internet or a value added network
to do EDI?
Stage: Design
19. Do I have to use my trading partner's network?
Stage: Design
20. How do I calculate the costs of EDI and its
associated networking?
Stage: Design
21. What internal expertise do I need to keep the
system working as it should?
Stage: Maintenance
1. What is a bar code?
Stage: Awareness Training
2. What is the relationship between bar coding and
EDI?
Stage: Awareness Training
3. Where can I find reliable consultants to help
implement bar coding?
Stage: Awareness Training
4. How can I increase my productivity using bar
coding?
Stage: Business Analysis
5. How can I determine what uses to put bar codes to?
Stage: Business Analysis
6. What hardware and software do I need to use bar
codes?
Stage: Design
7. What are the costs of implementing a bar code
system?
Stage: Design
8. What are the costs of maintaining a bar code
system?
Stage: Maintenance
1. What do these words mean:
Electronic mail, Internet Service Provider (ISP), attachment,
client, server?
Stage: Awareness Training
2. Where can I find trustworthy
consultants to help?
Stage: Awareness Training
3. How can using e-mail help my
business?
Stage: Business Analysis
4. Who owns e-mail messages on my
system?
Stage: Business Analysis
5. Am I liable for how my employees use
our e-mail system? What do I have to watch out for?
Stage: Business Analysis
6. How do I determine who should have
access to e-mail in my company?
Stage: Business Analysis
Stage: Requirements Analysis
7. Can I find out if the messages I send
are received and read?
Stage: Business Analysis
Stage: Requirements Analysis
8. Do I need to worry about people
breaking into my system?
Stage: Business Analysis
Stage: Requirements Analysis
9. Do I have to worry about security of
the messages I send?
Stage: Business Analysis
Stage: Requirements Analysis
10. How can I best manage electronic
mail in my company?
Stage: Requirements Analysis
11. How do I choose hardware for an
e-mail system?
Stage: Design
12. How do I choose software for
electronic mail?
Stage: Business Analysis
Stage: Requirements Analysis
13. What are the costs of installing
and maintaining e-mail system?
Stage: Requirements Analysis
Stage: Design
14. How do I get training?
Stage: Implementation
15. What internal expertise do I need
to keep the system working as it should?
Stage: Maintenance
16. We have heard of problems trying to
use attachments between different e-mail systems. Is this a
problem?
Stage: Maintenance
1. What is the Internet?
Stage: Awareness Training
2. What is the Internet good for?
Stage: Awareness Training
Stage: Business Analysis
3. Who runs the Internet?
Stage: Awareness Training
4. Where do Internet addresses come from?
Stage: Awareness Training
5. How do I get access to the Internet?
Stage: Design
6. What is involved in giving Internet access to many
different people within my company?
Stage: Design
7. What is the World Wide Web?
Stage: Awareness Training
8. What do these words mean?
- HTML
- hypertext
- Java
- browser
- URL
- home page
- web site
Stage: Awareness Training
9. Where can I find reliable consultants to help
implement and maintain a Web site?
Stage: Requirements Analysis
10. How can I determine what uses to put the Web to?
Stage: Business Analysis
Or in more specific versions:
- Can the Web help me get information I need to run my
business?
- Can the Web help me with marketing or sales?
- Can I put a catalogue on the Web?
- Can customers do business with me using the Web?
- Can the Web help me communicate or coordinate with my
customers or suppliers?
11. What are the costs of establishing and maintaining
a Web site?
Stage: Requirements Analysis
Stage: Design
12. What hardware, software and networking do I need
to use the Web?
Stage: Requirements Analysis
Stage: Design
1. Everyone seems to have something different in mind
when they talk about "electronic commerce". What does
the term really mean?
Stage: Awareness Training
2. What makes electronic commerce different from other
kinds of commerce?
Stage: Awareness Training
Stage: Business Analysis
3. How can I take advantage of electronic commerce in
my business?
Stage: Business Analysis
Stage: Requirements Analysis
1. Can I get a concise overview of what CAD is, what it is good for and what to look for in a system?
Stage: Awareness Training, Business Analysis
2. I have a specific question about CAD that needs an
expert and probably won’t show up in standard reference
materials. How can I get to the people who may know the answer?
Stage: All
3. Can I send diagrams, pictures or CAD files using
EDI, E-mail, or the Web?
Stage: Awareness Training
4. I’m thinking of taking on business that will
require me to accept CAD files from my customer. How can I do
this, and does it make business sense to do so?
Stage: Awareness Training, Business
Analysis
5. What is the best way to manage incoming data when
different customers insist that I use their CAD system?
Stage: Business Analysis,
Requirements Analysis, Design, Implementation
6. I’m beginning to think in terms of purchasing
a CAD application. How can I find out who the vendors are and
what they offer?
Stage: Requirements Analysis, Design
7. I have trouble keeping up with the engineering
change notices sent out by my customers. Is there an effective
way of solving this problem?
Stage: Requirements Analysis, Design
8. My customer ships me poor quality CAD data.
Sometimes the model is too complex and my computer can’t
handle the analyses I need to do. Sometimes there is duplicate
data and my CAM systems crash. Sometimes the data is incomplete
and I can’t do CAD to CAM translations. Sometimes the data
is wrong. Is there anything I can do to solve these kinds of
problems?
Stage: Design, Implementation
9. We can’t use e-mail attachments reliably to
receive CAD files. It seems to depend on the e-mail systems at
both ends and the type of CAD files, but sometimes we can read
the attachments and sometimes we can’t. How can we fix this
problem?
Stage: Maintenance
1. What is an electronic
form?
Stage: Awareness Training
2. I work in a small manufacturing
company. Why should I care about electronic forms?
Stage: Awareness Training
3. Can I combine electronic forms with
EDI, e-mail, or the Web?
Stage: Awareness Training
4. Where can I find reliable information
on electronic forms packages, consultants, publications, and
supporting services?
Stage: All
5. How can I determine how to use
electronic forms to make my business more productive?
Stage: Business Analysis
6. What hardware, software and
networking do I need to use electronic forms?
Stage: Design
7. What are the costs of establishing
and maintaining an electronic forms system?
Stage: Business Analysis
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