General background on the technologies, applications, and business implications of EC Detailed, specific information in the form of answers to common questions Discussion of EC within particular industrial sectors EC resources organized by relevance to parts of the implementation lifecycle Search this and other sites chosen for their relevance to EC in manufacturing Ask advice of experts at the Center for Electronic Commerce Definitions for common EC terms


Electronic Mail Resources




Stage: Awareness Training
Technology: Electronic Mail

Introduction to E-mail
This is a brief introduction to e-mail which highlights the difference between e-mail and postal mail, e-mail rules and common e-mail mistakes.
Contact/Availability:
AIM Lab. The complete document is available on-line at
http://w3.ag.uiuc.edu:80/AIM/Discovery/Net/email/emailworks.html
Price: None
Medium: WWW

A Beginner's Guide to Effective E-mail
Kaitlin Duck Sherwood
The document is meant to try to help people to write better e-mail. This is not a document on the mechanics of sending email, but instead focuses on the content of e-mail: how to say, what you need to say.
Contact/Availability:
Kaitlin Duck Sherwood-ducky@webfoot.com. The complete document is available on-line at http://www.webfoot.com/advice/email.top.html
Price: None
Medium: WWW

The Net-User Guidelines and Netiquette
Arlene H. Rinaldi
The formulation of this guide was motivated by a need to develop guidelines for all Internet protocols to ensure that the users realize the Internet capabilities as a resource available with the provision that they are responsible in how they access or transmit information through the Internet.
Contact/Availability:
Arlene Rinaldi and Florida Atlantic University-RINALDI@ACC.FAU.EDU. The complete document is available on-line at http://www.fau.edu/rinaldi/net/index.html
Price: None
Medium: WWW

http://www-iwi.unisg.ch/iwi4/cc/genpubs/ecintro.html, or with frames,
www.premenos.com standards -> papers
The Strategic Potential of Electronic Commerce - An Introduction for Beginners
Stefan Klein
Institute for Information Management
University of St.Gallen, Switzerland
http://www-iwi.unisg.ch/index.html

Abstract
Currently we are confronted with a confusing multitude of buzzwords and phrases. The goal of this talk is therefore to provide an introduction into the most important concepts like electronic commerce, EDI and EDIFACT and to relate them to the developments around the Internet. Evidence will be given that supports the forecast that electronic commerce will increasingly proliferate and a few strategic options will be presented and discussed.
1 Buzzwords and perspectives: Current trends in EDI, Electronic Commerce, Electronic Markets
1.1 Broadening the IS perspective: Inter-organisational systems
1.2 The business perspective: Electronic Trading/ Electronic Commerce/ Electronic Markets
1.3 The technology perspective: EDI
1.4 The perspective of the message standard: UN/EDIFACT
1.5 The telecommunication perspective: PTT services - VANS - Internet

2 Current trends in electronic commerce
2.1 The proliferation of EDI
2.2 Electronic Commerce on the Internet
2.3 Internet and EDI
2.4 Conclusion: accelerated diffusion of EDI

3 Strategic business potential and challenges
3.1 Customer relations
3.2 Efficient structures for the distributed production of products and services
3.3 Reap the benefits of EDI through internal adjustments
3.4 Coordination strategy: Broaden your strategic scope



Stage: Business Analysis
Technology: Electronic Mail

http://www-iwi.unisg.ch/iwi4/cc/genpubs/ecintro.html, or with frames,
www.premenos.com standards -> papers
The Strategic Potential of Electronic Commerce - An Introduction for Beginners
Stefan Klein
Institute for Information Management
University of St.Gallen, Switzerland
http://www-iwi.unisg.ch/index.html

Abstract
Currently we are confronted with a confusing multitude of buzzwords and phrases. The goal of this talk is therefore to provide an introduction into the most important concepts like electronic commerce, EDI and EDIFACT and to relate them to the developments around the Internet. Evidence will be given that supports the forecast that electronic commerce will increasingly proliferate and a few strategic options will be presented and discussed.
1 Buzzwords and perspectives: Current trends in EDI, Electronic Commerce, Electronic Markets
1.1 Broadening the IS perspective: Inter-organisational systems
1.2 The business perspective: Electronic Trading/ Electronic Commerce/ Electronic Markets
1.3 The technology perspective: EDI
1.4 The perspective of the message standard: UN/EDIFACT
1.5 The telecommunication perspective: PTT services - VANS - Internet

2 Current trends in electronic commerce
2.1 The proliferation of EDI
2.2 Electronic Commerce on the Internet
2.3 Internet and EDI
2.4 Conclusion: accelerated diffusion of EDI

3 Strategic business potential and challenges
3.1 Customer relations
3.2 Efficient structures for the distributed production of products and services
3.3 Reap the benefits of EDI through internal adjustments
3.4 Coordination strategy: Broaden your strategic scope
Analysis guide for determining likely impact of a new EC-related technology on specified business processes. Appendix I of AIAG's EDI Project Planner

Contact/Availability:
Automotive Industry Action Group
26200 Lahser Road, Suite 200
Southfield, MI 48034
Phone: (810) 358-3570-Fax: (810) 358-3253
http://www.aiag.org/
Price: $80.00 (For complete EDI Project Planner)
Medium: Book



Stage: Design
Technology: Electronic Mail

Electronic Mail Systems, A Network Manager's Guide
Burhan Fatah
Learn about the latest developments in E-mail technology in this guide to understanding, choosing, and using the 100 most popular E-mail systems on the market today. Packed with technical information and job-tested recommendations, this book answers questions about E-mail packages, the platforms they run on, the third-party software they connect to and the protocols they conform with. Detailed descriptions of each E-mail system including appraisals of features and functions, hardware and software requirements, connectivity issues, and gateways. Published by McGraw-Hill, 1994, 380 pages. ISBN: 0-07-020056-4. Catalog #: 30-77181
Contact/Availability:
EDI World Bookstore
2021 Coolidge Street, Hollywood, FL 33020-2400
Phone: (954) 925-5900, (800) 336-4887-Fax: (954) 925-7533
E-mail: ediworld@ix.netcom.com
http://www.pwr.com/EDIWORLD/default.html
Price: $40.00
Medium: Book

Assessment checklists to determine an organization's ability to manage change. Appendices B - F of AIAG's EDI Project Planner.

B: Assessing ability to determine business objectives
C: Assessing ability to use teams
D: Ability to use lever of change
E: Assessing coordination
F: Assessing ability to implement metrics

Contact/Availability:
Automotive Industry Action Group
26200 Lahser Road, Suite 200
Southfield, MI 48034
Phone: (810) 358-3570-Fax: (810) 358-3253
http://www.aiag.org/
Price: $80.00 (For complete EDI Project Planner)
Medium: Book

Detailed checklist of action items in implementing EC related technologies. Appendix G of AIAG's EDI Project Planner. Focus is on EDI, but most of the steps are relevant to all the forms of EC. Forty items fall into four sections:
  • Problem definition: as-is analysis
  • Requirements: to-be analysis
  • Planning and implementation
  • Routinization and maintenance


Contact/Availability:
Automotive Industry Action Group
26200 Lahser Road, Suite 200
Southfield, MI 48034
Phone: (810) 358-3570-Fax: (810) 358-3253
http://www.aiag.org/
Price: $80.00 (For complete EDI Project Planner)
Medium: Book



Stage: Implementation
Technology: Electronic Mail

Assessment checklists to determine an organization's ability to manage change. Appendices B - F of AIAG's EDI Project Planner.

B: Assessing ability to determine business objectives
C: Assessing ability to use teams
D: Ability to use lever of change
E: Assessing coordination
F: Assessing ability to implement metrics

Contact/Availability:
Automotive Industry Action Group
26200 Lahser Road, Suite 200
Southfield, MI 48034
Phone: (810) 358-3570-Fax: (810) 358-3253
http://www.aiag.org/
Price: $80.00 (For complete EDI Project Planner)
Medium: Book

Detailed checklist of action items in implementing EC related technologies. Appendix G of AIAG's EDI Project Planner. Focus is on EDI, but most of the steps are relevant to all the forms of EC. Forty items fall into four sections:
  • Problem definition: as-is analysis
  • Requirements: to-be analysis
  • Planning and implementation
  • Routinization and maintenance


Contact/Availability:
Automotive Industry Action Group
26200 Lahser Road, Suite 200
Southfield, MI 48034
Phone: (810) 358-3570-Fax: (810) 358-3253
http://www.aiag.org/
Price: $80.00 (For complete EDI Project Planner)
Medium: Book

Detailed checklists for managing technology implementation. Focus on EDI, but most items useful for any EC related technology. Appendices R - T of AIAG's EDI Project Planner.

R: Pilot implementation checklist (9 general categories, 36 specific issues)
S: Key production implementation points (6 general issues, 29 specific issues)
T: EDI implementation master checklist (Major sections: Strategy, Change Management, Business Planning, Technical Planning, Application Development/Integration, Supply Base Review, Selection, and Agreements, Pilot Implementation, Production Implementation, Continuing Support and Process Improvement)



Stage: Integration and Validation Testing
Technology: Electronic Mail

Need resources, Suggestions welcome



Stage: Maintenance
Technology: Electronic Mail

Need resources, Suggestions welcome



Stage: Requirements Analysis
Technology: Electronic Mail

FAQ about Today's Cryptography, Version 3.0, RSA Laboratories
This document is the third version of RSA Laboratories' popular, Frequently Asked Questions About Today's Cryptography. Completely revised and updated, it covers twice as many questions as the second version, which was published in September 1993.
Contact/Availability:
RSA Laboratories
100 Marine Parkway, Suite 500
Redwood City, CA 94065-1031 USA
Phone: (415)595-7703-Fax: (415)595-4126
The document is available for downloading in PDF format at http://www.rsa.com/rsalabs/faq/